Reference

power4d Privacy Policy: What We Collect and Why

At power4d, your personal data belongs to you — our Privacy Policy sets out exactly what we collect when you open an account, how we store it, and…

Account data handled securelyDANA, OVO, GoPay & QRIS payment details protectedClear data retention periodsYour right to request deletionContact path for privacy queries
power4d power4d Privacy Policy: What We Collect and Why
PRIVACY CONTACT

How to Reach Us About Your Privacy

If you have a question about how your data is used, want to correct information on your account, or need to submit a deletion request, our…

Live Chat Open the chat widget in your account dashboard any time to ask about data…
Email Support Send your data request or privacy query to our support email address listed in…
In-Account Help Path Go to Settings → Help → Privacy Request inside your power4d account to submit…
DATA HANDLING STANDARDS

How We Manage Your Data at power4d

We apply specific technical and process controls at every stage of your data lifecycle — from the moment you verify your phone number to the point your account is closed.

Account Security

Phone verification is required before any account access is granted. We use one-time codes sent to your registered number so only you can confirm login attempts or sensitive account changes.

Payment Data Encryption

Your DANA, OVO, GoPay and QRIS identifiers are encrypted using industry-standard protocols. Raw payment credentials are never written to our application logs or accessible to front-line support agents.

Cookie Handling

We use session cookies to keep you logged in and analytics cookies to understand how you navigate the lobby. You can review and adjust cookie preferences from the footer of any power4d page.

Data Retention

Active account data is kept for the duration of your account plus the regulatory retention period. Once that window closes, personal identifiers are deleted or anonymised from our systems.

Third-Party Sharing

We share data only with payment processors such as DANA, OVO, GoPay and QRIS to complete your transactions, and with regulatory bodies where local law requires. We do not sell your data to advertisers.

Your Right to Access and Delete

You may request a copy of all personal data we hold on you, or ask us to delete it, at any time via the in-account Settings → Help → Privacy Request path or by emailing our support team directly.

Common Questions About the power4d Privacy Policy

These are the questions our account holders ask most often about data collection, storage and their rights under the power4d Privacy Policy. Each answer links to the relevant account path or contact channel where action is needed.

We collect your name, phone number, email address and the payment identifiers needed to process DANA, OVO, GoPay or QRIS deposits. We do not collect payment credentials beyond what is needed to complete a transaction.

DANA wallet IDs, QRIS-linked account numbers and other payment identifiers are stored in encrypted form. They are never exposed in logs, and front-line support agents cannot view raw payment credentials.

Yes. Go to Settings → Help → Privacy Request inside your account to submit a data access request. We will compile and send your data within the timeframe required by applicable Indonesian regulation.

Submit a deletion request through Settings → Help → Privacy Request or email our support team directly. Deletion is processed after any regulatory retention obligations for your transaction history have been met.

We share data only with payment processors — DANA, OVO, GoPay, QRIS, virtual account providers and banks such as BCA, BRI, Mandiri and BNI — to complete your transactions, and with regulators where local law requires. We do not sell your data.

We keep your data for the duration your account is active plus the regulatory retention period after closure. Once that window ends, personal identifiers are deleted or anonymised from our systems.

Yes. The Privacy Policy covers all account holders accessing the platform from Indonesia, where local law permits. Data collected in Indonesia — including in Denpasar or Yogyakarta — is processed under applicable Indonesian data-protection rules.